LONDON, UK, November 06, 2008 – Patni Computer Systems (BSE: PATNI COMPUT, NSE: PATNI, NYSE: PTI), the leading global IT and BPO services provider, today announced that it has been appointed by international health and care organisation Bupa, to provide a managed service for its core business applications.
The Patni team will include 40 technical specialists based in the UK and India and the contract is a three-year agreement. Patni had been working with Bupa for two years before agreeing this new contract and is one of a small number of third party suppliers retained by Bupa as part of its multi-vendor outsourcing strategy.
The new contract with Patni forms part of a worldwide initiative by Bupa to drive change within its IT function. This initiative has three main aims: to improve levels of service to the business, to support quality software developments and to promote global re-use of applications and processes.
Founded in 1947, Bupa is an international health and care group, providing a broad range of services including private medical insurance, care homes for older people and young disabled, health assessments, workplace health and childcare services, to over 10 million customers around the world. Its group revenues were £4.24 billion in 2007.
As part of the new service Patni will work with David Guest, Chief Applications Officer at Bupa, to manage and support group applications including PeopleSoft, business intelligence (BI) reporting applications, Web applications and a second phase of BI tools. Patni has effectively become a ‘holding area’ for new applications that are under development and will be delivered to the business as part of a pipeline of work.
David Guest explains, “The Group’s ambition is driving change in IT. We are a large company and our staff and customers expect professional levels of service, while growth in business volumes will continue to put increasing pressure on services and drive additional requirements. Our software is becoming ever more critical to the business, and they expect it to be delivered on time and work the first time. Our range of services, geographies and IT assets is also increasing, so simplification and re-use are both important. Offshoring is an obvious part of the jigsaw.”
“Bupa chose Patni to support its drive to reduce costs and improve service quality”, says Guest. “Costs for introducing and supporting new applications are now predictable and easier to manage”. Guest adds, “Our approach is always to ensure that day-to-day activities are taken care of, and that we’re ‘keeping the lights on’. The second step is to provide added value to the business, and the third to introduce strategic services in line with the overall direction that the business is taking. By working with Patni, we have more predictable IT costs and reliable systems and can deploy our in-house staff into higher profile projects that keep them motivated. We also value Patni’s advice on how to innovate with IT.”
Brian Stones, Executive Vice President at Patni said, “We are delighted to extend our relationship with Bupa and to play a part in its strategy to improve customer service, increase transparency and predictability of IT costs and build repeatable global solutions. Patni has the global footprint and technical expertise to help ensure success for Bupa’s IT team.”
About Patni Computer Systems:
Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI, NYSE: PTI) is a global provider of IT Services and business solutions, servicing Global 2000 clients. Patni services its clients through its industry-focused practices, including banking, financial services and insurance (BFSI); manufacturing, retail and distribution (MRD); life sciences; communications, media and utilities (CMU), and its technology-focused practices.
With an employee strength of over 15,000; multiple global delivery centers spread across 11 cities worldwide; 23 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues of US$ 663 million for the year 2007.
Patni’s service offerings include application development and maintenance, enterprise application solutions, business and technology consulting, product engineering services, infrastructure management services, customer interaction services & business process outsourcing, quality assurance and engineering services.
Committed to quality, Patni adds value to its clients' businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001: 2000 certified and SEI-CMMI Level 5 (V 1.2) organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks.
Patni leverages its vast experience spanning three decades; deep domain expertise; full-spectrum services; and suites of IP-led solutions, methodologies and frameworks; in being an effective business transformation partner to its clients.
For more information on Patni, visit www.patni.com
Safe Harbor:
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, liability for damages on our service contracts, the success of the companies in which Patni has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.
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