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“Patni is a treasured partner to us. Its world-class talent, sound knowledge of our products, robust project management methodologies, tools & framework have all been valuable assets to Hitachi’s products success. We see this long relationship continuing to grow into a more rewarding partnership over the years.”
Chiaki Harada
Manager, Global Software Outsourcing
Information & Telecommunication Systems
Hitachi, Ltd.
 
 
Case Study
 

Patni designs and develops an enterprise product for an ISV in the packaging industry

The Challenge The Solution The Benefits
Patni's offshore development services reap significant cost benefits, while ensuring enhanced product quality, for the products company

The Client

A leading provider of solutions for graphic management and production in the UK.

The Challenge

The client had an application for the packaging industry, which served only a single customer. It wanted to build an enterprise solution for the packaging industry with an advanced artwork development platform to address the range of artwork creation issues. The challenge involved:

Re-engineering the current application, which is a single customer version to an enterprise edition, which provides multiple customer support
Offering a user-friendly GUI to be used by graphics designers as well as marketing personnelProven delivery capability
Providing a document management system for versioning of artwork that is created by graphics designers
Integrating a PDF annotation tool for displaying comments at places intended by the reviewer
Providing project management and automatic artwork generation functionality in the application.
 

The Solution

Patni proposed a fixed price offshore execution model. Patni designed and developed the application offshore, and sent a team onsite for implementation. A key achievement on the project was the excellent rapport between the client and the offshore team resulting in quick query resolution and approvals. On the architecture side, Patni suggested a solution using Oracle Workflow Builder and standard business process, envisioned to be common to all the product's customers. Any customerspecific change required to the business process could be achieved through customization.

Patni's solution approach comprised:
Creating Web prototypes to clearly define requirements
Designing a 3-tier architecture using the Struts framework for the presentation layer
Creating a plugin to Adobe Acrobat, enabling users to make annotations during artwork reviews
Integrating an automated artwork generating tool to help quick creation of artworks application
Creating a digital asset manager using Oracle 9iFS for storage and retrieval of artwork assets
Using workflow to manage various artwork projects and track the ongoing phase
Logging a complete history of reworks and reviews of artworks.
 

The Technology

J2EE, Struts, XML
Oracle 9iAS, Oracle 9iFS, Oracle 9i DB, Oracle Workflow Builder
Adobe Writer 5.0, WinRunner 7.0
VC++ for Adobe Plugin.
 

The Benefits

Highly scaleable, futuristic and robust application
Anywhere, anytime access to projects, reviews of artwork through web-based solution
Effective asset management with fast search ability to track the latest artworks
Ability to turn on/off access to various modules, enabling different purchase plan offerings for various modules
Access to resources with expertise in J2EE, Struts and Workflow areas
Reduced turnaround time for customization of product for new customers
Enhanced quality deliverables due to automated testing
Reduced costs by increased offshore leverage.
 
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Hitachi opts for offshoring strategy with Patni to heighten its products success
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Hybrid Offshore Outsourcing Model
Guidelines for planning on offshore outsourcing
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